Privacy Policy

1. Introduction

Nasan Energies (Pty) Ltd ("Nasan Energies", "we", "us" or "our") is committed to respecting and protecting the privacy and personal information of visitors and users of our website.

This Privacy Policy explains how we may collect, use, store, protect and manage personal information when you visit, interact with, or submit information through the Nasan Energies website.

By using this website, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

We may collect information that you voluntarily provide to us, as well as certain technical information generated when you use our website.

2.1 Personal Information

Personal information refers to information that identifies or may reasonably be used to identify an individual.

Depending on how you interact with our website, this may include:

• Full name
• Email address
• Telephone or mobile number
• Organisation or company name
• Job title or position
• Information submitted through enquiry or contact forms
• Information submitted in relation to commercial or business enquiries
• Information submitted in relation to employment opportunities
• Any other personal information that you voluntarily provide to us

We encourage users not to submit unnecessary sensitive or confidential information through general website contact forms.

2.2 Technical and Non-Personal Information

When you visit our website, certain technical information may be collected automatically. This may include:

• Browser type
• Device type
• Operating system
• IP address
• Pages visited
• Date and time of visits
• Referring websites or sources
• General website usage and interaction information

This information may be used to understand how visitors interact with our website and to improve its functionality, security and user experience.

3. How We Use Your Information

Information collected through the Nasan Energies website may be used for purposes including:

• Responding to enquiries, requests or feedback
• Processing commercial, customer or stakeholder enquiries
• Providing information about Nasan Energies, our products, services and operations
• Responding to recruitment or employment-related enquiries where applicable
• Improving website functionality, content and user experience
• Monitoring website performance and usage
• Maintaining the security and integrity of our website and digital platforms
• Preventing unauthorised access, misuse or fraudulent activity
• Complying with applicable legal and regulatory requirements
• Communicating relevant company information where appropriate and permitted

Where personal information is provided for a specific purpose, we will endeavour to use it only for that purpose or for other legitimate and reasonably related business purposes.

4. Cookies and Tracking Technologies

The Nasan Energies website may use cookies and similar technologies to support website functionality, understand website usage and improve the visitor experience.

Cookies are small data files that may be stored on your device when you visit a website. They may help the website remember preferences, understand how visitors navigate the website and improve performance.

Depending on the technologies implemented on our website, cookies may be used for:

• Essential website functionality
• Website performance and analytics
• Remembering user preferences
• Understanding visitor interactions with website content

Users may manage or disable cookies through their browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of the website.

5. Sharing of Personal Information

Nasan Energies does not sell or rent personal information collected through its website.

We may disclose or share personal information where reasonably necessary, including:

• With authorised employees or representatives of Nasan Energies who require the information to respond to an enquiry or perform their duties
• With trusted service providers that support our website, IT infrastructure, hosting, communications or other business operations
• Where disclosure is required by applicable law, regulation, court order or lawful authority
• Where necessary to protect the rights, property, security or legitimate interests of Nasan Energies, our employees, customers, stakeholders or members of the public
• In connection with legitimate corporate or business transactions, subject to appropriate confidentiality and data protection measures

Where third-party service providers process personal information on our behalf, we expect them to handle such information appropriately and only for authorised purposes.

6. Data Security

Nasan Energies takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is intended to be limited to authorised persons who require access for legitimate business purposes.

While we take reasonable steps to protect information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Users should therefore exercise appropriate caution when submitting personal or confidential information online.

7. Retention of Personal Information

Nasan Energies will endeavour to retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, meet legitimate business requirements, resolve enquiries or disputes, and comply with applicable legal or regulatory obligations.

Where personal information is no longer required, we may securely delete, destroy or anonymise it, where reasonably practicable.

8. Third-Party Websites and Links

The Nasan Energies website may contain links to third-party websites, social media platforms or other external digital services.

These websites and services operate independently from Nasan Energies and may have their own privacy policies, terms and data collection practices.

Nasan Energies is not responsible for the privacy practices, security or content of third-party websites. Users are encouraged to review the privacy policies of external websites before providing personal information to them.

9. Social Media

Our website may provide links to Nasan Energies' official social media pages or allow users to interact with third-party social media platforms.

When you interact with Nasan Energies through a social media platform, the collection and use of your information may also be subject to the terms and privacy policies of that platform.

10. Your Personal Information

Subject to applicable laws and reasonable verification of your identity, you may contact Nasan Energies regarding personal information we hold about you.

Where applicable, you may request:

• Access to personal information held about you
• Correction or updating of inaccurate or incomplete information
• Deletion of personal information where there is no lawful or legitimate reason for its continued retention
• Withdrawal of consent where processing is based on your consent
• Information regarding how your personal information has been used

Requests will be considered in accordance with applicable legal requirements and Nasan Energies' legitimate business and record-keeping obligations.

11. Children's Privacy

The Nasan Energies website is primarily intended to provide corporate, commercial and general information about our company, products, services and operations.

We do not knowingly seek to collect personal information from children through the website. If we become aware that personal information relating to a child has been submitted inappropriately, we will take reasonable steps to address the matter.

12. Changes to This Privacy Policy

Nasan Energies may review and update this Privacy Policy from time to time to reflect changes in our website, business operations, technology, services or applicable legal and regulatory requirements.

Any updated version will be published on this page. Where appropriate, the effective date at the top of the policy will also be updated.

Users are encouraged to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the way personal information submitted through our website is handled, please contact: